1. How do I register a Domain Name?
In order for a [.gr] Domain Name to be assigned the Registrant must submit an application via one of the Registrars . A list is available at EETT's  website along with the Regulation on Management and Assignment of '.gr' Domain Names in which the conditions and the process for a new assignment are described.

For the better organization of the [.gr] Domain Name space, the following sub-domains have been created:
[.com.gr] for those engaging in commercial activities
[.edu.gr] for educational organizations
[.net.gr] for Internet Service Providers (ISPs) and network providers
[.org.gr] for non-profit organizations
[.gov.gr] exclusively for governmental organizations
Registering under a sub-domain is not mandatory, but is recommended for organizational reasons.
 
2. I would like to assign a Domain Name via [.gr] Registry
The [.gr] Registry is in charge of the operation and technical coordination of the [.gr] top-level domain name space. The [.gr] Registry does not operate as a Registrar and does not accept directly registration applications or renewals from the Registrant. These services are provided exclusively by Registrars

3. How can I check the availability of a Domain Name?
You can check the availability of a Domain Name [.gr] through our Web Whois application which you will find in our website. The availability check returns information about the Domain Name (if it’s already registered, if it’s a restricted name etc).

4. I want information about an assigned Domain Name
The available information for a Domain Name can be retrieved via Web Whois. For more information please contact with Hellenic Telecommunications and Post Commission .

5. I want to reserve a Domain Name so no one could register it
The EETT's Regulation on Management and Assignment of '.gr' Domain Names does not provide a procedure for reserving a Domain Name.

6. Someone else is already using the Domain Name I want. Is there an option of registration in a waiting list?
There is no waiting list for an assigned Domain Name. The First Come - First Serve rule is the primary rule for the assignment application for an available Domain Name [.gr].

7. If a Domain Name is assigned to me, can someone else use the same Domain Name?
The [.gr] Domain Names are assigned by the Hellenic Telecommunications and Post Commission. The [.gr] Registry maintains and operates the database of the assigned Domain Names [.gr] and ensures the uniqueness of each Domain Name.
However, the same Variable Field can be registered under a different extension (e.g. The Domain Name [name.gr] does not exclude the registration for the Domain Names [name.com], [name.de] or [name.com.gr] etc).

8. Domain Names [.gov.gr]
A .gov.gr Domain Name assignment prohibits the later assignment of the same Variable Field under [.gr] or other subdomain [.gr] to a different Registrant (e.g. The Domain Name assignment for name.gov.gr prohibits the assignment of the Domain Names name.gr or name.com.gr to a different Registrant, ensuring the exclusive right of the Registrant of the Domain Name name.gov.gr (Article 6, par. 3 of the Regulation on Management and Assignment of ‘.gr’ Domain Names).

9. Is the assignment of a [.gr] Domain Name to foreign natural and legal persons permitted?
The assignment of [.gr] Domain Names is possible for domestic or foreign natural and legal persons irrespective of their establishment in Greece or elsewhere.

10. How many characters can a Domain Name have?
The Variable Field of a [.gr] Domain Name includes no less than three (3) characters and, in conjunction with its Non-variable Field, it can include up to sixty (60) characters. The above limits do not include the ‘.gr’ characters. In the case of Domain Names including Greek alphanumeric characters, the sixty-character length pertains to the length of the PUNYCODE format of the Domain Name, which however, shall not be necessarily equal to the number of characters in the Greek version of the Domain Name.

11. I have registered a Domain Name but I don’t know how to create a web site on it
A Domain Name is just a record if it has not been connected to a website containing actual content or to some IPs. In order to create this connection, at least 2 Nameservers must be stated for your Domain Name. The Nameservers are responsible for "guiding" visitors to your website. Nameserver information is provided to you by your chosen Domain Name hosting provider.

12. How much does a Domain Name registration cost?
The registration fee differs from one Registrar to the next and is set by the Registrar itself. The maximum fees are specified by the Hellenic Telecommunications and Post Commission.

13. How long does a registration last?
The right acquired by the Assignment of a ‘.gr’ Domain Name shall remain valid for two (2) years form the date when the relevant Assignment Application is submitted to the Registry.

14. Temporary activation of a Domain Name
For the period between the submission of the [.gr] application assignment to the Registry and the EETT's final assignment, the Domain Name is temporarily activated (if the specific application was the first one submitted for the available name and if the name application complies with the registration conditions set by the 351/76 Decision of the EETT) and can be used by the Applicant. The exclusive right to the Domain Name shall not be acquired upon temporary activation.

15. Which Domain Names are not temporarily activated?
The Domain Name is not temporarily activated if there are previous applications submitted requesting the assignment of the same Domain Name [.gr]. Invalid Applications are rejected automatically by the system and they are not activated.

16. Once registered can I use my Domain Name immediately?
The Domain Name will be active within a maximum timeframe of 3 hours from the moment the Domain Name has been submitted by the Registrar to the Registry of .gr Domain Names. The submission of the Domain Name is confirmed to the Registrar with a unique ID issued by the Registry along with the exact time of the Domain Name application submission. The Domain Name will not become active if it is not in accordance with the registration conditions as set out by the 351/76 Decision of the EETT. Such Domain Names will only become active when assigned by the EETT.

17. Rejection of an Assignment Application. What happens now? When does this happen?
A rejection of the application may occur for not complying with any of the registration conditions as described in the Decision 351/76 (20/05/2005) of the EETT.

18. My Assignment Application was rejected. Who should I contact?
For information regarding the rejection of an assignment application please contact your Registrar or the Hellenic Telecommunications and Post Commission .

19. Are there any restricted Domain Names?
Yes, and you could check for them prior to submitting an assignment application.

20. All of my company's products are trademarked and therefore protected and can not be registered as Domain Names by a third party, correct?
This is incorrect. All applicants submitting a [.gr] Domain Name assignment application state that they are knowingly not infringing on any third party rights by requesting the Domain Name. This statement could lead to the cancellation of the Domain Name by the EETT, the Greek court system or an arbitration system, if the applicant infringes on the rights of a trademark holder. Domain Names are assigned on a First Come - First Serve basis.

21. How many registered Domain Names can one have?
According to the 351/76 Decision of EETT there is no longer a limit on the number of Domain Names applicants can register under the [.gr] Domain Name space. This applies to all companies, freelance professionals and individuals regardless of nationality.

22. Can I register Domain Names containing Greek characters, such as ßäñõìáôå÷íïëïãßáòÝñåõíáò.gr?
Registering Domain Names containing Greek characters is possible since 04/07/2005 (07.00 utc). The names registered may contain any Greek characters and alternative punctuations (including perispomeni, dasia, ypogegrammeni, etc). With the submission of the Domain Name's punctuated form by the user, the equivalent unpunctuated lower case name is also activated and without any additional costs, which is considered the main form of the registered Domain Name on which the Registry's checks take place. In case the submitted application is for an unpunctuated Domain Name the user does not have the right to a cost-free activation of a punctuated Domain Name. You may find a list of all valid Greek characters here.

23. The registration of a domain name containing the character "ò" was requested. Instead the name registered contains the character "ó" in it's place. Is this the same domain?
The registration procedure of a domain name automatically changes the character "ò" with the equal character "ó". Because DNS is character case independent, the characters "ó", "ò" and "Ó" are considered the same character and the domain name is the same domain in any of these forms.

24. What is the timezone used in the [.gr] Registry applications?
All registry applications operate on UTC (Universal Coordinated Time) time.

25. Homograph names? What does that mean? Who has the right to activate them?
According to the definition in Decision 351/76, homograph names are those Domain Names whose variable field is consisted of alpharithmetic characters which VISUALLY match the lower or upper case, punctuated or unpunctuated form, and their non-variable field is the same. For example, let's consider the names eett.gr and ååôô.gr whose capital form is visually the same (EETT.gr and ÅÅÔÔ.gr). We should point out to those interested to the fact that audibly similar or visual dissimilar names are not covered by the above definition (for example, maria.gr has no homograph because the character ñ has no visually similar character in the Greek alphabet while one homograph of the Domain Name ìáñéá.gr is the latin mapia.gr - which in capital case becomes ÌÁÑÉÁ.gr).
The right to activate homograph names is reserved for the Domain Name Registrant to which the homographs in question are referring to. For the activation of each of those homograph names the Registrant has to contact their Registrar, and pay the necessary fee.

26. Homograph Domains Names that had been registered to different users before the Regulation of [.gr] Domain Names
In case there are two (or more) homograph names assigned to different Registrants (registered before the starting date of the IDN registrations, July the 7th, 2005), the right to activate a homograph variant of the Domain Name is not given to any of the Registrants. If for any reason only one of the Domain Names remains registered, the Registrant of this Domain Name has the right to activate the homograph variants.

27. What is a Bundle name?
As Bundle name is considered to be the group of a registered Domain Name and the activated homographs. The activated homograph names are renewed automatically with the renewal of the registered Domain Name regardless of the activation date. For each one of the activated homograph name the renewal fee is charged. If during the application submission the lower case unpunctuated form of the name has been activated without charge, then for this form the renewal is free of charge. In case the Registrant does not wish to renew one of the activated homograph names, he has to deactivate the homograph name before renewing.
In case of a Registrant change the Bundle Name is transferred as one name (only one Registrant for the bundle) but charged according to the number of Domain Names within the bundle. If at the submission of the application the lower case unpunctuated form of the name has been activated without charge, then for this form the transfer is free of charge.

28. The Domain Name that I have registered does not work. Who should I contact?
The Registrant of the Domain Name must contact the Registrar or the Internet Service Provider of the Domain Name.

29. Change of Registrar
A Change of Registrar is possible and does not effect the assignment of the Domain Name. In order to transfer a Domain Name to a new Registrar, the Registrant of the Domain Name should contact the new Registrar providing the Domain Name’s password.

30. The nameserver that belongs to my Domain Name [.gr] will change IP. How will I inform you?
You should ask your Registrar to perform the necessary changes to your Domain Name data. It is not necessary to contact the Registry.

31. The primary nameserver is more important than the secondary nameserver?
Typically, a single nameserver will be configured as the primary nameserver for a Domain Name. For backup purposes, a number of other nameservers may be configured as secondary nameservers. From the standpoint of DNS, there is no difference between primary and secondary nameservers, since the resolving algorithm simply uses a Domain's NS records in the order provided. Typically, the primary nameserver is listed first, followed by the secondaries, but this is not a requirement. In fact, if a group of Domain Names is served by a set of nameservers, the ordering of the nameservers may be mixed among the Domain Names, to facilitate load balancing.

32. I have lost my password. What should I do?
To retrieve the domain name password, the registrant should contact the domain name's registrar. If for any reason this is not possible, there are two other options available:
Any registrar can send the password to the registrant upon registrant’s request. The password is only sent to the contact email address stated for the registrant of the domain name.
The registrant can contact the Hellenic Telecommunications and Post Commission  (Tel. +30 210 6151000) and request the password in case a change of contact email of the registrant has taken place.

33. DNS of IDNs in Greek Characters
Domain Names in Greek characters are inserted in the [.gr] zone file on their non-punctuated form (e.g. éäñõìáôå÷íïëïãéáòåñåõíáò.gr -> xn--mxaaagdhca3aeujpgxb1al0bfgtp0b.gr) in Punycode. The punctuated form is associated with the non-punctuated with the use of DNAME.
In case a registrant chooses to activate a homograph of the initial domain name this domain name can be part of the [.gr] zone file in one of the following two ways:
As a DNAME
The homograph is inserted in the [.gr] zone file as a DNAME of the non-punctuated form of the initial domain name. In this case the homograph is operational immediately if the non-punctuated form is operational.
As a normal Domain Name
The homograph is inserted in the [.gr] zone file as a usual domain name but with the same nameservers with the original domain name. For the name to be operational, a zone file for this specific domain name in Punycode must be set up in these nameservers.

34. Domain Names with Greek characters & Microsoft Internet Explorer
For the proper operation of Domain Names containing Greek characters on the Microsoft Internet Explorer version 6 web browser, a plug-in installation is required. (see http://support.microsoft.com/?kbid=842848 ). Alternatively you can update to a higher version which supports IDNs.

35. Reload hours of the [.gr] Zone file
The reload hours of the [.gr] zone file in UTC/GMT are:
01:00, 04:00, 07:00, 10:00, 13:00, 16:00, 19:00, 22:00.

36. Transfer of ‘.gr’ Domain Names (change of registrant)
A Domain Name Registrant transfer is possible as described on Article 15 of the Regulation on Management and Assignment of ‘.gr’ Domain Names. Please contact your Registrar in order to receive the necessary Domain Name transfer documents. Domain Name Registrant transfers require a Decision by the EETT and they are chargeable acts. A Transfer Application must be forwarded to the Registry no later than 30 days prior to the expiration of the Domain Name. Bundle Names are charged according to the number of bundled names (please see the Homograph Domain Names section above for details).

37. How do I change the details of a Domain Name (e.g. address, emails etc)?
Modifications on a Domain Name are possible through the Registrar of the Domain Name.

38. Change of corporate name / name of the Holder of a [.gr] Domain Name
Any changes in the information pertaining to the Domain Name and the Name or/and the Corporate Name of the Holder shall be made through the Registrars. An Application to modify the Holder’s Corporate Name / Name requires an EETT Decision and is a chargeable act. Applications of this type must be forwarded to the Registry no later than 30 days before the expiration of the Domain Name.

39. How to delete a Domain Name [.gr]?
If the Registrant of Domain Name wishes the deletion of the Domain Name they must request it through the Registrar of the specific Domain Name no later than 30 days before the expiration of the Domain Name.

40. How can I renew my Domain Name [.gr]?
A Domain Name can be renewed through the Registrar and will be confirmed via email which is sent by the Registry to all stated contact emails in the application form as well as the Registrar’s contact email.
To renew a Domain Name, its Registrant has to submit the renewal Application to the Registrar no later than three (3) working days before the expiration date of the Domain Name. The renewal Application can be submitted as early as 365 days before the expiration date.
In case a Registrant does not wish to renew a reserved form of the assigned Domain Name (in Bundle names) that has been activated based on an application filed by the Holder, he/she has to apply for the deactivation of this form of the Domain Bundle before the renewal of the Domain Name, otherwise this name is renewed and charged with the rest of the bundle.

41. I didn’t renew my Domain Name in time. What should I do?
If a Domain Name expires, it cannot be renewed. After the expiration of the Domain Name and for a 15 days period, the Registrant of the name has the exclusive right to submit a new application for the Domain Name (and also for any reserved form of the Domain Name). The domain can be restored online through the online system at our website. After the expiration of the 15 days period the Domain Name is available for registration by any interested party.

42. Maximum fees for assignment and use of Domain Names.
Assignment of a ‘.gr’ Domain Name. € 44.00 + VAT
Transfer of an assigned or activated reserved ‘.gr’ Domain Name; € 44.00 + VAT
Activation of a reserved ‘.gr’ Domain Name; € 44.00 + VAT
Change of the corporate name / name of a Holder of an assigned or activated reserved ‘.gr’ Domain Name; € 44.00 + VAT
Renewal of an assigned or activated reserved ‘.gr’ Domain Name. € 29.30 + VAT

43. The Web Whois check shows that the Domain Name is not available for registration, but the Domain Name does not exist. Why does this happen?
The application is performing a chain of checks, e.g. if the Domain Name is a geographical name or if a homograph name is already assigned or a previous application has been submitted for the domain name etc and as a result returns a an informational message with information about all these checks.
If a domain name exists in the database “Web Whois” additionally provides information about the Domain Name and it's homographs and variants.
Consequently, if a Domain Name is referred as not available, this does not mean that it is assigned. E.g. a Domain Name that is not assigned but included in the geographical list is available only for the corresponding Local Government Organization and as such it is not available for registration in general.

44. The webwhois returns information for a different Domain Name. Why does this happen?
The webwhois service provides information for the Domain Name and for each Domain Name’s homograph name even though the Domain Name that was checked does not exist.